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CVS Specialty

Taking on your condition, together.

Medications taken for complex conditions (like rheumatoid arthritis, multiple sclerosis or cancer) will only be covered when you fill with CVS Specialty.

Managing a specialty condition can be difficult and sometimes isolating. For CVS Specialty patient Judith, the ongoing support she receives from her CareTeam helps her to stay on track with her medication and provides her with a sense of comfort knowing that she’s not alone. 


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What to expect

CVS Specialty digital tools to manage your medications easier

Resources by condition

Rx Delivery or Pick up

Message your Specialty CareTeam for help

CVS Specialty New Patient Guide

Prudent Rx ($0 out-of-pocket)


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What the change means for you

If you use another pharmacy after December 31, 2020 for your specialty medication, it won’t be covered under your plan. As a result, you will have to pay 100 percent of the cost.

Have your doctor send your specialty prescription to CVS Specialty.

Your doctor can e-prescribe, call 1-800-237-2767 or fax to 1-800-323-2445.

CVS Specialty benefits include:

  • A CareTeam who understands your condition
  • Choice of pick up or delivery for your prescription. Pick it up at your local CVS Pharmacy or have it delivered to any location at no extra cost
  • Personal support anytime
  • Access to CVSspecialty.com and the CVS Specialty mobile app (Text “iPHONE” or “ANDROID” to 28779 for a link to download
    our mobile app)

Visit CVSspecialty.com/DrugList to see details about your Rx Benefits.

Your Choice of Delivery or Pick up

You have the option to pick up and pay for your medication at CVS Pharmacy or have the medication delivered to the location of your choice. This gives you more control if you have concerns about waiting for delivery of your medication or having expensive contents left on your doorstep. 

All you need to do is first contact CVS Specialty to choose the best delivery method for you. 


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An exciting new program benefit for our participants who take specialty medications

Zero cost to you with The PrudentRx Copay Program


We all know that the cost of prescription medications is rising. This is especially true of specialty medications. That’s why we’re working with PrudentRx to offer a program that can save you money and reduce your out-of-pocket cost for specialty medications to $0.

As part of your prescription plan, the PrudentRx Copay Program allows you to pay $0 out of pocket for any specialty medications on the Specialty Drug List when you fill at CVS Specialty. This will replace the benefits you currently have.

You will be automatically enrolled in the PrudentRx Copay Program. In the next couple of months, more information will be mailed from the PrudentRx Copay Program.

Questions? Call 1-800-237-2767 from 6:30 a.m. to 8 p.m. (CT), Monday through Friday.

You are automatically in the PrudentRx program to ensure you don’t lose the opportunity to save money on your specialty medications.


customer service Important - Don't wait, enroll today if your paying for Specialty Medication

It's really easy to call and verify your enrollment with the PrudentRX member advocates (1-800-578-4403, Monday through Friday 8 a.m. to 8 p.m. EST (English and Spanish language available)). Language line available for other languages.