For information regarding status of medical claims, eligibility, deductibles and recent earnings, log in to your Benefits Manager or use our automated phone system 7 days a week, 24 hours a day at (800) 777-4013. From 6:00 am – 5:00 pm PST, you may speak with a representative who can answer additional questions. If you'd like to send us an email, please use the message center in the Benefits Manager. We strive to respond to all emails within 48 business hours.

Burbank Office

Address: 3601 West Olive Avenue, Suite 200 Burbank, CA 91505
Mail: P.O. Box 7830 Burbank, CA 91510-7830
Phone: (800) 777-4013
Phone service hours: Monday – Friday 6:00 am to 5:00 pm PST 
Fax: (818) 953-9880

New York Office

Address: 275 Madison Avenue, Suite 1819 New York, NY 10016
Phone: (800) 777-4013
Hours: Monday – Friday from 9:00 am to 5:00 pm EST
Fax: (212) 599-2375 

Are you moving?

If you are moving, please notify us as soon as possible so that we can keep your information current. 

You can do this by: