For information regarding status of medical claims, eligibility, deductibles and recent earnings, log in to your Benefits Manager or use our automated phone system 7 days a week, 24 hours a day at (800) 777-4013. From 6:00 am – 5:00 pm PST, you may speak with a representative who can answer additional questions. If you'd like to send us an email, please use the message center in the Benefits Manager. We strive to respond to all emails within 48 business hours.
Address: 3601 West Olive Avenue, Suite 200 Burbank, CA 91505
Mail: P.O. Box 7830 Burbank, CA 91510-7830
Phone: (800) 777-4013
Phone service hours: Monday – Friday 6:00 am to 5:00 pm PST
Fax: (818) 953-9880
Are you moving?
If you are moving, please notify us as soon as possible so that we can keep your information current.
You can do this by:
- Completing a new Participant Information Form and submitting it to the Plan by mail; or
- Calling us at (800) 777-4013; or
- Logging in to your Benefits Manager and updating your information online.
For media inquiries only, please click here.
For all other inquires, please contact our customer service.