What’s Changing

Anthem will now be SAG-AFTRA Health Plan’s behavioral health provider network 

• Your behavioral health network (mental health and substance use disorder treatment) will move from Carelon Behavioral Health to Anthem. 
• You’ll have access to a larger choice of behavioral health providers. 
• You can find both medical and behavioral health providers in one place using the Sydney Health app, Anthem Member Portal, or by calling Anthem Health Guides at (833) 414-5790. 
• You can continue to talk with licensed clinicians 24/7 for behavioral health support. 
• You can continue using LiveHealth Online, Talkspace, and other virtual therapy options. 

New Anthem Select Networks for Georgia, New York, and New Jersey residents 

• If you live in Georgia, New York, or New Jersey, you’ll be part of the Anthem Select Network. Almost all current providers are in the Anthem Select Network and have agreed to lower rates. 
• When traveling outside your state, you’ll continue to use the BlueCross PPO network for in-network benefits. 

What Do You Need to Do: 

• Watch for your new Anthem ID card – mailed by January 2026 (or after we receive your January 2026 premium).  
• Check your providers in the Sydney Health app, Anthem Member Portal, or by calling Anthem Health Guides at (833) 414-5790. 
• If you are currently receiving care which is expected to continue into 2026 from an in-network provider who will become out-of-network under the new structure (Carelon to Anthem for Behavioral Health, or Anthem to the Anthem Select Network for members in NY, NJ, and GA), you may qualify for a Transition of Care period of up to 90 days at in-network benefit levels. Anthem will review requests on a case-by-case basis and may contact providers to invite them to join the network.

Other Benefit Enhancements Coming in 2026 

• Standard deadlines for submitting out-of-network claims 
• Certain therapies will no longer have visit limits (clinical guidelines will apply) 
• New coverage for non-emergency transportation  

Need Help? 

• Call Anthem Health Guides: (833) 414-5790 
• Visit Anthem Member Portal or Sydney Health app 
• Call the SAG-AFTRA Health Plan Office: (800) 777-4013 
• Log in to Benefits Manager 

Note on automatic premium payments (ACH): If you pay premiums by ACH, your January 1, 2026 premium may show as “paid” in Benefits Manager before funds are withdrawn from your bank account.