Please be sure to enter your Member ID WITHOUT
the NSA prefix—only the numbers, no letters.
With LiveHealth Online, you can have a private and secure visit with a board-certified doctor on your smartphone, tablet or computer with a webcam. It’s a quick and easy way to get the care you need with no appointments or long wait times. LiveHealth Online is available 24 hours a day, seven days a week.
As an in-network benefit, your copay is only $25 and your existing benefits apply.
Be ready. Register now.
- Visit livehealthonline.com or download the free LiveHealth Online app on your mobile device.
- Create your account by answering a few questions. When selecting the health plan, choose Anthem Blue Cross (CA) regardless of where you live. Your account securely stores your personal and health information.
- Choose a doctor to visit or request first available and enter into a virtual waiting room. The average virtual wait time is less than 10 minutes.
Now you are set! You can be confident knowing you can easily connect with doctors when you need to consult about certain conditions, share your health history, and schedule online visits at times that fit your schedule.
Still have questions? Check out this video to learn more about LiveHealth Online.
* LiveHealth Online’s psychology benefit is not included. Beacon Health Options provides behavioral health benefits for Plan participants.
Participants enrolled in Medicare should note that LiveHealth is not a covered benefit under Medicare, so claims will be processed as primary by the Plan.
LiveHealth should not be used if acute or emergency care is needed.
Internet, email or telephonic consultations with any other provider continue to be excluded benefits under the Plan per page 90 of the Summary Plan Description.