How do I use Express Scripts Home Delivery Service?

  • By fax from your doctor – Give your ID number to your doctor and have your doctor call (888) 327-9791 to obtain fax instructions.
  • Online – Visit www.express-scripts.com and follow the instructions to register for Express Scripts Pharmacy’s home delivery services. Once you've registered, click “Manage prescriptions” and follow the instructions.  Express Scripts will contact your doctor to transfer your current prescriptions to the home delivery pharmacy.
  • By mail – Log in to your Express Scripts online account. If you don’t have an account, register here. Once you are logged in, go to “Health and Benefits Information,” select “Print and Request Forms and Cards,” locate the mail order form and mail the form with your prescriptions to the address on the form. If you need help, contact Express Scripts. You can also request Express Scripts to mail you a form; this takes 7-10 days.